FernuvHow can we help?
Contact the Fernuv team at info@skyvaulttechsolutions.com.
Account access
Use Forgot your password if you cannot sign in. Never send us your password, verification codes or payment-card information.
Delete an account
Open Delete account to sign in, confirm permanent deletion and track your request. This page works for website and mobile-app accounts. If you cannot access your account, email support for help verifying ownership.
Report content or a member
Use the Report button on the content or profile. Choose a reason and give useful context. You can block a member through their profile or Settings. Moderators review reports privately; reporting does not automatically mean content violates the rules.
Child safety
Choose Child safety or exploitation when reporting, or contact the Fernuv Safety Team at the email above. See the Child safety standards. Send a link or reference, not copies of suspected illegal material.
Privacy or safety concern
Email support with the relevant username or content link and describe the concern. Avoid including anyone’s unnecessary private information. For immediate danger, contact local emergency services; Fernuv support is not an emergency service.
Purchases and jobs
Include the order or application reference when available. Recruiters should communicate application outcomes through the recruiter dashboard. Payment and shipping features depend on their configuration and availability.